On a flight from Charlotte to the Big Apple, a Delta crew member named Floyd Dean-Shannon warmed hearts and spread cheer as he helped a nervous passenger in need. As the woman expressed her fears of flying, Floyd sat by her side, held her hand, and calmly reassured her that everything would be okay. Passenger Molly Lee, who was on the flight, couldn’t help but take a photo of the heartwarming moment and shared it on Facebook, praising Floyd for his kindness and empathy. “This woman was so nervous about flying, so he explained every sound and bump and even sat here holding her hand when it still got to be too much for her,” Lee said. “Floyd Dean-Shannon deserves a raise!” The photo quickly went viral and Facebook users praised Floyd as a hero. “People like this make the world go round,” one person wrote. “Wow!! We need more people like that,” another said. “This is LOVE & kindness at its BEST!” a third wrote. We couldn’t agree more! It’s moments like this that remind us that a little kindness can go a long way in making someone’s day a little brighter. Keep spreading the love, Floyd!
Delta flight attendant goes above and beyond